Responsible Gaming at jezbazz

jezbazz operates exclusively for adults. The minimum legal age to create an account and participate in any real-money gambling activity on the platform is 18 years. This policy applies to all players in Bangladesh without exception, regardless of the game type — whether cricket betting, live casino, slots, or fishing games.

Age verification is a mandatory step in the account registration process. jezbazz reserves the right to request documentary proof of age at any point, including during the KYC verification process. Any account found to belong to a person under the age of 18 will be permanently suspended and all funds returned in accordance with our Terms & Conditions.

Parental Controls

If you share a device with younger family members, we strongly encourage you to use parental control software to prevent minors from accessing gambling websites. Many internet service providers and device manufacturers offer free parental control tools. Additionally, always ensure that your jezbazz account credentials are kept private and are never accessible to underage individuals in your household.

One of the most effective tools for maintaining control over your gambling expenditure is setting a firm deposit limit on your jezbazz account. Deposit limits allow you to pre-commit to a maximum spending level — daily, weekly, or monthly — before you begin any session. By deciding in advance how much you are comfortable spending, you remove the in-the-moment temptation to deposit more than is sensible.

How Deposit Limits Work

• Daily Limit: The maximum total amount in BDT that can be deposited within any rolling 24-hour period.
• Weekly Limit: The maximum total amount in BDT that can be deposited within any rolling 7-day period.
• Monthly Limit: The maximum total amount in BDT that can be deposited within any rolling 30-day period.

Adjusting Your Limits

You can set, reduce, or increase your deposit limits at any time through your account settings panel or by contacting support@jezbazz. Reductions take effect immediately — the moment you lower your limit, the new, lower cap is enforced. This prevents players from talking themselves out of a responsible decision in a moment of impulse.

Limit increases, on the other hand, are subject to a mandatory cooling-off period of at least 24 hours before they come into effect. This cooling-off window gives you time to reconsider whether the increase is genuinely in your interest.

Loss Limits

In addition to deposit limits, jezbazz allows players to set maximum loss thresholds within a defined period. Once your net losses reach the configured limit, further gameplay requiring additional deposits is blocked until the limit period resets. Contact support@jezbazz to activate loss limit controls on your account.

Self-exclusion is the most decisive responsible gaming tool available on jezbazz. It is designed for players who have recognised that their gambling is causing harm — or who simply want to ensure they cannot access the platform for a defined period without any possibility of reversing that decision in a moment of weakness.

When you self-exclude, your jezbazz account is immediately suspended. You will be unable to log in, make deposits, place bets, or access any game on the platform for the full duration of the exclusion period you choose.

Available Exclusion Periods

• 6 Months: A meaningful break that gives you significant time to address gambling-related concerns.
• 1 Year: A longer pause recommended for players who have experienced more serious difficulties.
• 2 Years: An extended exclusion for players who want a firm, long-term commitment.
• Permanent: A lifelong exclusion that cannot be reversed. Recommended for players who have determined that gambling is not compatible with their wellbeing.

What Happens During Self-Exclusion

• Your account is locked immediately upon activation of the exclusion.
• Any pending withdrawals at the time of exclusion will be processed and paid out.
• jezbazz will remove you from all marketing communications for the duration of the exclusion period.
• Early reversal or cancellation of a self-exclusion period is not possible. This is by design — it is the feature's greatest strength.

How to Self-Exclude

To activate self-exclusion on your jezbazz account, contact our support team directly at support@jezbazz with the subject line "Self-Exclusion Request". State the exclusion period you wish to apply, and our team will action the request within 24 hours. You may also initiate self-exclusion through your account settings panel if the option is displayed there.

A time-out is a shorter, temporary pause on your jezbazz account. Unlike self-exclusion, a time-out is designed for players who simply feel they need a brief break — perhaps after a long session, during a stressful period in their personal lives, or when they notice their play frequency increasing beyond what they are comfortable with.

Available Time-Out Durations

• 24 Hours: A single-day pause, ideal for an immediate break after a difficult session.
• 48 Hours: A two-day cooling-off period.
• 7 Days (One Week): A full week away from the platform.
• 30 Days (One Month): A longer pause for players who feel they need more sustained time away.

What Happens During a Time-Out

During your chosen time-out period, your jezbazz account will be temporarily suspended. You will not be able to log in, deposit funds, or access any games. Once the time-out period expires, your account automatically becomes accessible again. If you feel you need to extend your time-out before it expires, contact support@jezbazz and we can apply a longer pause on your behalf.

Reality Check Notifications

As a lighter-touch alternative, jezbazz also offers reality check notifications — periodic reminders that appear during active gaming sessions to inform you of how long you have been playing. These notifications prompt you to pause, reflect, and make a conscious decision about whether to continue. Reality check intervals can be set to every 30 minutes, 60 minutes, or 90 minutes through your account preferences.

If you believe that your gambling — or the gambling of someone you care about — is becoming a problem, reaching out for support is the most important step you can take. jezbazz encourages any player who is struggling to contact our responsible gaming support team without hesitation. All conversations are handled with complete confidentiality and without judgement.

Contacting jezbazz Support

Our dedicated responsible gaming support team can be reached at support@jezbazz — please include "Responsible Gaming" in your subject line so your message is routed to the appropriate team member. We aim to respond to all responsible gaming enquiries within 12 hours (Bangladesh Standard Time, UTC+6).

When you contact us, our team can assist you with:

• Activating deposit limits, loss limits, or session time limits on your account
• Applying a time-out or cool-off period
• Initiating the self-exclusion process
• Providing your full account activity statement
• Discussing any concerns about your gambling patterns in a safe, confidential environment

Talking to Someone You Trust

Beyond reaching out to the jezbazz support team, we strongly encourage any player experiencing gambling-related distress to speak with a trusted family member, friend, or community elder. In Bangladesh, as in all cultures, family and community bonds can be a powerful source of support and accountability. You do not need to face gambling concerns alone.

Financial Counselling

If gambling has resulted in financial difficulty, consider speaking with a financial counsellor or debt advisor. Managing the financial consequences of problem gambling is a practical step that runs alongside the emotional and behavioural aspects of recovery. Taking control of your finances — even incrementally — can restore a sense of stability and confidence.

Responsible gaming is a shared responsibility between jezbazz and every player who uses the platform. While jezbazz provides the tools, monitoring systems, and support infrastructure described in this document, meaningful player protection also depends on each individual's own choices and commitments.

By creating an account on jezbazz, you confirm that you:

• Are aged 18 years or above and are legally permitted to gamble in your jurisdiction.
• Are gambling for entertainment purposes only, using money you can genuinely afford to lose without financial hardship.
• Will not attempt to access the platform if you are under a self-exclusion order, whether applied by jezbazz or through any other channel.
• Will keep your account credentials private and will not allow any other person — especially a minor — to access your account.
• Will make use of the responsible gaming tools available on the platform if you notice your play causing concern.
• Will contact jezbazz support promptly if you feel your gambling is becoming problematic.

Gambling as Entertainment

The healthiest approach to online gambling is to treat it as one form of entertainment among many — with a fixed, pre-decided budget and a clear time limit. Decide before you begin how much you are willing to spend and how long you intend to play. When either limit is reached, stop. Winning is enjoyable, but it should be treated as a bonus rather than a financial plan. Never gamble with money intended for rent, food, utilities, or family responsibilities.